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Contact & FAQ
*EMAIL: contact@zoelanejewelry.com
*PHONE: 203-431-6655
*MAILING ADDRESS: ZOE LANE, 393 MAIN STREET, RIDGEFIELD, CT 06877
Do you have questions or a special request? Would you prefer to order by phone? At Zoe Lane, we are here to assist you however we can! Customer service is our top priority, and we value your feedback.
* GIFT CERTIFICATES
You may purchase Zoe Lane Gift Certificates in the amount of $25 and up by contacting us at:
email: contact@zoelanejewelry.com or
phone: 203-431-6655.
We can gift wrap and send the Gift Certificate by mail or simply email the recipient at your request.
*PAYMENT
We accept MasterCard, Visa, American Express, Discover, PayPal. Gift Certificates and merchandise credits may also be used as payment.
*SHIPPING & HANDLING
Shipping rates are calculated for you at checkout
- Standard shipping
- 5-7 business days
Express Delivery
- 2 Business Days
- Order by 1pm EST, Mon-Fri
* If you require Overnight or Saturday delivery, please contact us for delivery options.
International Shipping
International shipping prices are presented in US dollars. We ship International Orders via UPS World Ship and or Federal Express. You can expect Delivery in one to two weeks to most locations.
*TAX
Tax is charged for orders shipped to U.S. states, where sales taxes are applicable.
*ZOE LANE’S 100% SATISFACTION GUARANTEE
If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any unused merchandise for a refund, credit or exchange (minus shipping & handling). Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed upon receipt at Zoe Lane.
If you would like to return a purchase, please email us at contact@zoelanejewelry.com or call us at 203-431-6655.